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Support
Registration Problem
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Retrieve the keycode if you're encountering one of the following:
- The keycode of the product you purchased is lost.
- You already purchased the program, but didn't receive the keycode.
- The keycode you already had became invalid after one year since your purchase.
Order Help
- Order Lookup. You can retrieve the details of an order you've placed here:
Order from SWREG: https://gbp.swreg.org/order-query.html
Order from Regnow: https://www.regnow.com/cs/orderStatus - General Order FAQ
- Refund Policy
Technical Support
- Product FAQs
- Streaming Audio Recorder FAQ
- Streaming Video Recorder FAQ
- YouTube Downloader FAQ
- Free YouTube Downloader FAQ
- Technical Support Team If you didn't get the answers from the Product FAQs, please contact Wondershare technical support team for further assistance:
- Tel: +86-755-86117717 ext. 833 (Mon-Fri, 9am to 6pm GMT+8);
- Fax: +86-755-86117737;
- Email: support#wondershare.com(replace # with @) Or you can send your questions via Contact Form.
- Customer service Center
